Privacy policy
Store Information
Store: Zaiynora
Legal Company: BRET A PORTER LINE-BAPLINE
Registered Address: 2 Rue du Rhin, Thouaré-sur-Loire, 44484 Carquefou Cedex, France
Email: contact@zaiynora.com
Phone: +33 756128825
Legal Representative: Aurélien Caillaud
Company Registration Number (RCS): 498 160 811 R.C.S. Nantes
1. Information We Collect
When you visit our website or place an order, we may collect the following categories of information:
Personal Information: Your name, billing and shipping address, email address, telephone number, and any information you voluntarily provide when placing an order or contacting us. Payment information is securely processed by trusted third-party payment providers. We do not store your complete payment card details.
Technical Information: Your IP address, browser type, device information, operating system, language preferences, time zone, browsing behavior, and website interactions. This information may be collected through cookies and similar technologies.
Order Information: Information relating to your purchases, order history, shipping information, returns, and customer support communications.
2. How We Use Your Information
We use your personal information to process and deliver your orders, provide customer support, communicate with you regarding your purchases, improve our website and services, prevent fraud, verify transactions, comply with applicable legal obligations, and send marketing communications where you have provided your consent.
3. Data Storage and Security
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, misuse, or loss. Payment transactions are processed using secure encrypted technology through certified payment service providers.
4. Cookies
Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, personalize content, and enhance your shopping experience. You may disable cookies through your browser settings, although some website features may not function correctly.
5. Third-Party Services
We may share your information with carefully selected third-party service providers including payment processors, logistics partners, website hosting providers, fraud prevention services, analytics providers, and marketing platforms. These providers receive only the information necessary to perform their services and are contractually required to protect your information.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our services, resolve disputes, comply with legal obligations, and satisfy accounting and tax requirements.
7. Your Rights (EU / GDPR)
If you reside within the European Union or European Economic Area, you have the right to access your personal data, request correction or deletion, restrict or object to certain processing activities, withdraw consent where processing is based on consent, and request data portability. To exercise any of these rights, please contact us at contact@zaiynora.com.
8. Email Marketing
If you subscribe to our newsletter or marketing communications, we may send you information regarding new products, special offers, promotions, and store updates. You may unsubscribe at any time by clicking the unsubscribe link contained within our emails.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or services. Any revisions will be published on this page and become effective immediately upon publication.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is collected, processed, or protected, please contact us using the details below:
Zaiynora
Legal Company: BRET A PORTER LINE-BAPLINE
2 Rue du Rhin, Thouaré-sur-Loire, 44484 Carquefou Cedex, France
Email: contact@zaiynora.com
Phone: +33 756128825