Terms of sale

Terms of Sale

Store: Zaiynora
Legal Company: BRET A PORTER LINE-BAPLINE
Company Registration Number (RCS): 498 160 811 R.C.S. Nantes
Registered Office: 2 Rue du Rhin, Thouaré-sur-Loire, 44484 Carquefou Cedex, France
Legal Representative: Aurélien Caillaud
Email: contact@zaiynora.com
Phone: +33 756128825

These Terms of Sale govern all purchases made through the Zaiynora website. By placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Sale.

1. Seller Information

Zaiynora is operated by BRET A PORTER LINE-BAPLINE, a company registered in France.

  • Legal Company: BRET A PORTER LINE-BAPLINE
  • Company Registration (RCS): 498 160 811 R.C.S. Nantes
  • Registered Office: 2 Rue du Rhin, Thouaré-sur-Loire, 44484 Carquefou Cedex, France
  • Legal Representative: Aurélien Caillaud

2. Products

We strive to present accurate descriptions, photographs, sizing information, and specifications for all products. Minor differences in color or appearance may occur due to lighting conditions, screen settings, or manufacturing variations and do not constitute defects.

3. Prices

All prices displayed on our website are shown in Euros (€). Where required by law, prices include applicable VAT. Shipping charges, where applicable, are displayed during checkout before payment is completed.

We reserve the right to modify prices, promotions, and product availability without prior notice.

4. Orders

An order is considered accepted only after payment has been successfully authorized and you receive an order confirmation email.

We reserve the right to refuse, limit, or cancel any order where fraud, unauthorized activity, pricing errors, stock shortages, or legal compliance issues are suspected.

5. Payment

Payments are processed securely through certified third-party payment providers. We do not store your complete payment card details.

Accepted payment methods are displayed during checkout and may vary depending on your location.

6. Shipping

  • Orders are generally processed within 1–2 business days.
  • Delivery estimates are provided during checkout and within our Shipping Policy.
  • Tracking information is emailed after dispatch.
  • Delivery times are estimates and are not guaranteed.

7. Returns & Refunds

Customers may request a return within 60 days after delivery, subject to the conditions described in our Return & Refund Policy.

Returned products must be unused, unworn, and in their original condition with original packaging where applicable.

8. Customer Responsibilities

You agree to provide accurate billing, shipping, and contact information when placing an order. Zaiynora cannot be held responsible for delays or failed deliveries resulting from incorrect information supplied by the customer.

9. Warranty

Products are covered by our Warranty Policy where applicable. The warranty covers manufacturing defects only and does not apply to damage resulting from misuse, accidents, improper care, normal wear and tear, or unauthorized modifications.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Zaiynora and BRET A PORTER LINE-BAPLINE shall not be liable for indirect, incidental, consequential, or special damages arising from the purchase or use of our products or website.

Our total liability shall never exceed the purchase price paid for the affected order.

11. Force Majeure

We shall not be liable for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, strikes, pandemics, transportation disruptions, customs delays, governmental actions, cyber incidents, or other force majeure events.

12. Consumer Rights

Nothing in these Terms of Sale limits or excludes any mandatory consumer rights available under applicable law. Where local consumer protection laws provide additional rights, those rights shall prevail.

13. Governing Law

These Terms of Sale shall be governed by and interpreted in accordance with the laws of France, without affecting any mandatory consumer protection rights available in your country of residence.

14. Changes to these Terms of Sale

We may update these Terms of Sale periodically to reflect changes in our business operations, legal obligations, or services. The latest version will always be available on this page.

15. Contact Information

If you have any questions regarding these Terms of Sale, please contact us:

Zaiynora
Legal Company: BRET A PORTER LINE-BAPLINE
2 Rue du Rhin, Thouaré-sur-Loire, 44484 Carquefou Cedex, France
Email: contact@zaiynora.com
Phone: +33 756128825